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Role: Administrator
An administrator has every approver action, plus two powers no approver has: they may review any request, and they may Force approve.
What an administrator may do
- Review a request for any entity, without being on its approver list.
- Approve their own submission, whatever the entity's self-approval setting.
- Force a request through, whatever the approval strategy.
The queue on My Approvals therefore shows every pending request in the installation, not only those for assigned entities.
Force approve
Force approve applies a request immediately and skips every approval requirement, including a pending multi-approver vote.
When to use it
- A required approver is unavailable and the change is time-critical.
- The request went to approvers who are no longer responsible.
- An urgent correction must reach the master data before the normal cycle finishes.
How to use it
- Open the request from Settings → My Approvals.
- Scroll to the bottom of the decision column. Force approve is below Reject and is shown to administrators only.
- Read the Administrator override warning.
- Enter a reason. It is optional, but it is the only record of why the override happened.
- Click Force approve.
An orange Force approved banner confirms that the changes were applied.
A force approval cannot be undone from the UI. It is written to the audit log with the action
force_approved, the administrator's identity and the reason. See Audit Log.What the submitter sees
The changes go live the same way a normal approval applies them. The submitter gets the standard "your changes have been approved" email, with the administrator as the reviewer.
Other administrator tasks
- Turn approval on and assign approvers — Configuring Approvers
- Set the Approver flag on a role — Roles & Permissions
- Set how long decided requests are kept — Data Retention
Related
- Role: Approver — the normal decision flow
- Configuring Approvers — the per-entity settings
- Administrator & Moderator — what administrator access covers
- Audit Log — where the override is recorded