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Documentation/Approvals/Approval Email Notifications

Approval Email Notifications

On submission: Each approver assigned to the entity receives an email notification when a new submission arrives — provided the Receives email toggle is enabled for that approver in the entity settings.

On decision: The submitter receives an email when the approver makes a decision:

  • Approved — Confirmation that all changes have been promoted to live data
  • Force approved — Same confirmation as a normal approval; the submitter is notified that changes are live
  • Sent back — Notification that the submission was returned, including the approver's comment and what needs to be revised
  • Rejected — Notification that the submission was permanently closed, including the approver's reason

Email sending requires a configured SMTP connection in Settings → General Settings → Email.

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